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  1. Honda Factory Parts
  2. FAQ

FAQ

  • Do you charge sales tax?
  • What if I want to talk to a real person about my order?
  • How do I tell if the part is for the driver’s side or the passenger’s side?
  • Why are OEM parts better for my vehicle? Can’t I just get a cheaper aftermarket part?
  • How can I be sure the part I need will fit my vehicle?
  • How do replacement parts affect my vehicle’s warranty?
  • Do you offer a warranty on parts and accessories?
  • Do I need to have an account to order a part?
  • What do I do if I need to cancel my order?
  • How do you protect my credit card information?
  • What payment methods do you accept?
  • Can I track my package?
  • What shipping methods do you offer?
  • Do you offer express/expedited shipping?
  • Do you ship outside the US?
  • Where can I find my VIN?
  • What is a VIN?
  • What if the part is broken or damaged during shipping?
  • What happens if I order the wrong part?
  • What happens if you send me the wrong part?
  • Can I used a different billing and shipping address?
  • What are your customer service hours?
  • Are you an authorized dealership?
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